{"id":4427,"date":"2023-01-28T09:42:59","date_gmt":"2023-01-28T07:42:59","guid":{"rendered":"https:\/\/evokedigital.co.bw\/blog\/?p=4427"},"modified":"2023-01-28T09:43:04","modified_gmt":"2023-01-28T07:43:04","slug":"reverse-ewallet-in-botswana-south-africa","status":"publish","type":"post","link":"https:\/\/evokedigital.co.bw\/blog\/how-tos\/reverse-ewallet-in-botswana-south-africa\/","title":{"rendered":"5 Easy steps on how to reverse eWallet in Botswana and South Africa"},"content":{"rendered":"\n

Are you in an emergency and need to reverse eWallet quickly? Follow this guide now.<\/strong> The First National Bank (FNB) eWallet is a digital system that allows FNB customers in Botswana and South Africa to send and receive funds through their cellphones. The eWallet allows FNB customers to send money to anyone with an active cell number, instantly transferring the funds. Recipients can use the money in the eWallet to buy airtime, send money to other cellphones, and more. The eWallet is available in Botswana and South Africa and can be accessed through various methods, including Cellphone Banking, FNB Online Banking<\/a>, the FNB App, or at an FNB ATM.<\/p>\n\n\n\t\t\t\t

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\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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  1. Introduction<\/a>
  2. Understanding the limitations of reversing an eWallet transaction<\/a>
  3. Try this step before you reverse an eWallet transaction<\/a>
  4. Steps to take to reverse eWallet in Botswana<\/a>
  5. Steps to take to reverse eWallet in South Africa<\/a>
  6. Alternative solutions if reversing the eWallet transaction is not possible<\/a>
  7. Reasons why you may need to reverse eWallet<\/a>
  8. What you can do after successfully reversing eWallet<\/a>
  9. Conclusion<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n

    Introduction<\/h2>\n\n\n\n

    An eWallet is an electronic system that allows users to store, send, and receive funds digitally. It is a convenient way to make financial transactions without the need for cash or a physical debit\/credit card.<\/p>\n\n\n\n

    However, there may be situations where a user wants to reverse an eWallet transaction. This could be because the user accidentally sent funds to the wrong recipient, the transaction was fraudulent, or there was some other issue with the transaction.<\/p>\n\n\n\n

    In this blog post, we will discuss the steps that can be taken to try and reverse an eWallet transaction, as well as the limitations and potential challenges of doing so.<\/p>\n\n\n\n

    Quickly Reverse eWallet<\/p>*130*321# > PIN > 3 > 2 > 1 > 1 > Reason > Confirm<\/strong><\/cite><\/blockquote><\/figure>\n\n\n\n

    Understanding the limitations of reversing an eWallet transaction<\/h2>\n\n\n\n

    It’s important to understand that eWallet transactions are generally irreversible. Once the funds have been sent and received, it can be difficult to retrieve them.<\/p>\n\n\n\n

    Additionally, whether or not a reversal is possible will depend on the specific circumstances of the transaction. For example, if the recipient of the funds has already spent them or withdrawn them, it may not be possible to reverse the transaction.<\/p>\n\n\n\n

    It’s also worth noting that each eWallet provider has its own policies and procedures for reversing transactions. Some may be more willing to reverse a transaction than others, depending on the situation.<\/p>\n\n\n\n

    But there is a way to reverse eWallet transfers<\/strong> \u2013 for a cost \u2013 as long as it is done within 72 hours of the original transfer<\/strong>, and if the money has not yet been withdrawn. Read on.<\/p>\n\n\n\n

    Try this step before you reverse an eWallet transaction<\/h2>\n\n\n\n

    If you want to try and reverse an eWallet transaction, there are a few steps you can take:<\/p>\n\n\n\n

    First, try contacting the recipient and politely requesting that they return the funds. If the transaction was a mistake or the recipient is willing to cooperate, they may be able to transfer the funds back to you.<\/p>\n\n\n\n

    If the recipient is unable or unwilling to return the funds, your next step should be to contact the eWallet provider. Explain the situation and request that they reverse the transaction. Be sure to provide any relevant information, such as transaction details and receipts, to support your request.<\/p>\n\n\n\n

    Steps to take to reverse eWallet in Botswana<\/h2>\n\n\n\n

    If you are in Botswana follow these steps to reverse eWallet and send money back to your account<\/p>\n\n\n\n

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    1. First go to your phone dialer and press *130*321#<\/strong><\/li>\n\n\n\n
    2. Enter your 5-digit Pin<\/strong><\/li>\n\n\n\n
    3. Got to option 3, Send Money<\/strong><\/li>\n\n\n\n
    4. Then go to option 2, eWallet Reversal<\/strong><\/li>\n\n\n\n
    5. Then press option 1, Continue<\/strong><\/li>\n\n\n\n
    6. It will show the most recent transaction, press option 1, Reverse<\/strong><\/li>\n\n\n\n
    7. Select Reason to Reverse Wallet<\/strong><\/li>\n\n\n\n
    8. Confirm with your 5 digit Pin<\/strong><\/li>\n<\/ol>\n\n\n\n

      You can also call the FNB Botswana Helpdesk line on +267 364 2670 <\/strong>and they can help you reverse eWallet quickly for you.<\/p>\n\n\n\n

      \"Rever\"
      Credit: Skymartbw.com<\/a><\/figcaption><\/figure>\n\n\n\n

      Steps to take to reverse eWallet in South Africa<\/h2>\n\n\n\n

      Follow these steps to reverse eWallet and send money back to your account:<\/p>\n\n\n\n

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      1. On your phone dial pad, press *120*321#<\/strong><\/li>\n\n\n\n
      2. A new page will appear on your screen. Select option 4<\/strong>, dubbed \u201cSend Money\u201d<\/li>\n\n\n\n
      3. A new set of instructions will appear on your screen. Choose option 5<\/strong>, called \u201ceWallet Reversal\u201d<\/li>\n\n\n\n
      4. A list of transactions will appear on your screen. Choose the specific transaction your need to reverse<\/li>\n\n\n\n
      5. Confirm reverseal with Pin.<\/li>\n<\/ol>\n\n\n\n
        <\/div>\n\n\n\n

        You can also contact the FNB Contact Center<\/a> during opening hours to stop your already complete transaction. To contact the FNB call centre:<\/p>\n\n\n\n